Please note that selected items sold on FIFO Mart are not eligible for return. Below you find a consolidated list of all non-returnable items.
| Category | Non-Returnable Items |
|---|---|
| Fashion | Custom made items, women’s intimate apparel and men’s innerwear cannot be returned. |
| TVs, Audio & Cameras | Movies and Music cannot be returned. |
| Computing & Gaming | Computing & Gaming All software products that are labeled as non-returnable on their product detail pages. |
| Home & Living | Custom made items cannot be returned. |
| Beauty & Health | All items in this category, except for hair removal and other electronical items. |
| Masher Bazar | All items in this category are non-returnable. |
| Grocer’s Shop | All items in this category |
| Pet Supplies | All items in this category |
| Digital Goods | Digital goods are any goods which are stored, delivered and used in its electronic format. All items in this category are non-returnable once purchased and delivered, unless it is of satisfactory quality, fit for a particular purpose and as described by the seller. |
If you have received a non-returnable item that is defective / damaged or incorrect / incomplete, please Contact Us (massanger) within 36 hours of delivery.